Basecone Feedback

Welcome to the customer feedback section of Basecone. It’s great to have you here and please share your ideas, feedback and knowledge to make Basecone even better than it is today. Thanks for taking the time!

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  1. US date format

    Auto recognize US date formats and convert them to dd/mm/yyyy

    2 votes
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    0 comments  ·  Booking documents  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Donna,

    Thanks for your message!

    We use static algorithms to recognize the values. This means that any adjustment to the algorithm changes the recognition of all invoices. Therefore, we do not change it now. However, we’ve just started a large project to use dynamic algorithms. We will compare these results and if it improves the overall recognition we will implement it. We’ll put this idea under review, because we can not make any promises related to this item. The algorithm needs to identify it’s an invoice of the US, which makes it complicated.

    Kind regards,
    Basecone

  2. Post credit notes from Basecone to Xero

    I'm not able to post my credit invoices in Basecone to Xero. I want this option available just like in Twinfield.

    45 votes
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    6 comments  ·  Booking documents  ·  Flag idea as inappropriate…  ·  Admin →
  3. Xero - please remove the posting rules saved for quantity per unit price

    It appears that Basecone remembers quantity per unit price as a posting rule. Each time I have to manually change the amount. Can this be removed from the posting rules please?!

    6 votes
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    0 comments  ·  Booking documents  ·  Flag idea as inappropriate…  ·  Admin →
  4. Transaction Date Incorrectly Picked Up

    I have found that when there is a written word format of a date on an invoice that Basecone struggles to pick this up. For example the invoice I am processing at the moment has the date "Thursday 15th March 2018" but the transaction date that has auto populated is
    "20/03/1962"

    4 votes
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    0 comments  ·  Booking documents  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Tom,

    Thanks for your message!

    We use static algorithms to recognize the values. This means that any adjustment to the algorithm changes the recognition of all invoices. Therefore, we do not change it now. However, we’ve just started a large project to use dynamic algorithms. We will compare these results and if it improves the overall recognition we will implement it. We’ll put this idea under review, because we can not make any promises related to this item.

    Kind regards,
    Basecone

  5. Rotating and Saving Multiple Pages

    If a multiple page file is uploaded to Basecone with all pages the wrong orientation you currently have to rotate each page individually. It would be useful to have a feature which enables you to rotate and save the whole file in one go.

    19 votes
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    1 comment  ·  Booking documents  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Calum and other users,

    Thanks for your feedback on this page.

    We agree that this can be a nice feature if all documents are rotated the same way.

    However, in practice, we don’t often hear this request.

    We will take a look at it, when the demand increases.

    Hope for your understanding.
    Kind regards,
    Basecone

  6. Xero - To be able to finalize a booking

    I would like to have the option to finalize my booking for Xero just like the option in Twinfield.

    4 votes
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    0 comments  ·  Booking documents  ·  Flag idea as inappropriate…  ·  Admin →

    Dear Tarn and users,

    Thanks for your feedback. We agree that this is a nice feature to have. However, at the moment, this item does not have a lot of votes (yet).

    We will take a look at it, when the demand increases.

    Hope for your understanding.
    Kind regards,

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