How can we improve Basecone?

Post credit notes from Basecone to Xero

I'm not able to post my credit invoices in Basecone to Xero. I want this option available just like in Twinfield.

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6 comments

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  • Jackie Voller commented  ·   ·  Flag as inappropriate

    The inability to post credit notes in Basecone is a real problem. We get around 10-15 credit notes a month for returns of recyclable packaging and to post these manually is a backward step from our previous provider.

  • Candice Hanson commented  ·   ·  Flag as inappropriate

    Really surprised to see that this is not available, is this something in Xero that needs to change, or is it a basecone issue, either way it is really important to have this option, how long before we can expect this to be available.

  • Tarn commented  ·   ·  Flag as inappropriate

    I am not able to book credit notes in Xero. Using a negative value for credit notes, this is accepted by Xero perfectly well. However, the problem occurs when attempting to reconcile the credit note. Xero doesn’t work like Twinfield and it won’t reconcile a negative value invoice. That’s why it would be extremely helpful to have this feature.

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